Monitoring is at the core of our services
We monitor our client’s systems day and night. With our Baseline and Functional monitoring, we keep performance at its peak. By analysing the full chain, we proactively seek out opportunities and risks and discover trends. As soon as these trends are analysed, we can make adjustments in the infrastructure without you even noticing.
The essence of good application management is proactive monitoring. We do not only verify that that the server and the network are up, we also check if the application performs appropriately. Below is an overview of our monitoring services.
We also ensure that the complete chain of an application is being monitored. With the use of software tooling, we replicate the user experience. This generally means that we find out about a problem before our clients do. In some cases we will go as far as calling a third party to notify them when their client’s connection or datastream is broken.
Through remote monitoring from multiple locations, we can act quickly if a website is not available. In addition, we can simulate certain scenarios that mirror those with a user. This allows us to, for example, monitor the sales process from the basket right through to payment. We use Uptrends as a monitoring software provider.
At Sentia we use a variety of monitoring tools, such as Nagios, Cacti and NewRelic.
Nagios is predominantly used as a baseline monitoring tool. We use it to monitor the availability of equipment and connections within the infrastructure like the capacity of servers (Disk/CPU/Memory), the availability and speed of network connections, physical components like disks in servers, temperature and power supplies.
Cacti is used for trend monitoring: it proactively detects risks and trends to intervene in a timely manner and pre-empt any issues.
We use NewRelic in multiple ways. Internally, we use NewRelic application monitoring for our own Sentia Information System. For our customers, we have installed the NewRelic Java App Agent so our data can automatically be sent to the NewRelic collectors. If a client wants to use the NewRelic monitor server daemon that’s possible, however we can also provide that same information via Cacti.